Privacy Policy

This Privacy Policy describes how Lifeplus Pet Inc. (the “lifepluspet.com” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@lifepluspet.com or by mail using the details provided below:
P.O. BOX 270694, Lifeplus Pet INC., Dallas TX 75227, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

1. Device information
   • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
   • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
   • Disclosure for a business purpose: shared with our processor Shopify
   • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
2. Order information
   • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
   • Source of collection: collected from you.
   • Disclosure for a business purpose: shared with our processor Shopify
   • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
3. Customer support information
   • Purpose of collection: to Purpose of collection:
   • Source of collection: collected from you
   • Disclosure for a business purpose: shared with our processor Shopify
   • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: info@lifepluspet.com